Computer World Canada Magazine

: shopping cart

all-in-one printers

: status symbols

ProDUCT NAMe

DeSCrIPTIoN AND Key FeATUreS

SySTeM reqUIreMeNTS

PrICe

hP officeJet Pro l7680

Part of the HP OfficeJet Pro L7000 AIO series designed for small or home business customers. It features a 2.4-inch colour LCD screen to preview colour images, duplex options to make double-sided prints and automatic feeder that can print or scan both sides of a page. It allows storage of scanned documents on the hard drive, memory card, or a network folder.

Fast printing speeds with up to 35 b&w pages p/m, 34 colour pages p/m. Printing sharpness for b&w is 1200x1200 dpi, and for colour is 4800x1200 dpi. Copy speeds for B&W is at 35 p/m and for colour at 34 p/m. It has 250-page tray capacity, with optional second tray for a total input of 350 sheets. Auto-document feeder holds 50 pages and accommodates legal size paper. It has capacity for 125-page memory for incoming faxes. Also, available in lower-end L7580 model as well as higher-end L7780 model.

US$399.99

Is that a

projector

in your

pocket?

lexmark X9350

It’s the highest-end Lexmark AIO with 2.4- inch colour LCD to preview pictures, built in Wi-Fi technology and Bluetooth capability ((requires optional adapter). Duplex capability allows for two-sided printing. Optical Character Recognition (OCR) software allows you to easily scan hard copy text documents into a soft copy format

Up to 32 b&w pages p/m, 26 colour pages p/m. Print Resolution for b&w is 1200 x 1200 dpi, and colour is 4800 x 1200 dpi. Copy speeds for b&w is 27 p/m and for colour is 26 p/m. It ships with 150- page tray, with optional second tray for a total input of 300 sheets. It has built-in ADF and media card reader.

US$279.99

Canon PIXma mP830

High-end in Canon’s office AIO line. It has a 2.5-inch LCD colour viewer, with scroll wheel to navigate the menus and preview images, auto duplex for two-sided printing and copying. Unlike other competing multifunction printers, MP830 does not feature network capabilities.

Slower print speed compared to similar offerings with 30 b&w p/m, 24 colour p/m. B&W sharpness is 600 x 600 dpi. Colour printing quality is at 9600 x 2400 dpi. Copy speeds for b&w is at 29 p/m and colour is at 24 p/m. It features 250-page transmission reception memory and a 300-page paper tray. Ships with ADF and media card reader.

US$279.99

: the demo Technology features and functionality explained

Get your tickets here

n alloy soFTWare has released alloy naVIga Tor 5. 3, its flagship centralized service desk platform. Now based on asynchronous Java and XML (AJAX), Navigator offers improved support for drag-and-drop operations, more

detailed e-mail notifications, and numerous usability improvements, according to the company. Pricing for a three-agent licence supporting 100 nodes is US$3,845 (which includes maintenance).

A typical incident ticket for a user having problems opening MS Word shows basic information like the ticket number, the submit date and the status. The requester’s name is blue and underlined, like a hyperlink. Clicking on that name reveals a lot more information about the requester, says Robert Josefs, head of Alloy’s sales and marketing. “It’s going to have details on prior ticket history — other help desk tickets that they opened, different e-mail addresses, and whether they’re owner of other assets, like a printer or a PC,” he says. You can also get more information about the location and who has been assigned to deal with the ticket.

Alloy Navigator includes reporting mechanisms to look at trends around how many tickets are related to software or hardware, or even on a particular user, says Matt Hull, vice-president of technical services. In this view, high-priority open tickets are highlighted in red. The view can be customized according to the support team’s needs.

“This view would be good for a manager, because you’re able to see which people are assigned to different tickets,” he says. “If there are 10-15 technicians accessing the system, it may not be necessary to see what other people are working on.”

By Lee Rickwood

n Po WerPoIn T Presen Ta TIons

are a staple of today’s business environment.

Whatever the scenario, you want to look your best when making an important presentation. You want your presentation to look its best. Now, you can make sure the projector itself looks good, too.

The ultra portable projector market is taking off, built with smaller, lighter technology incorporated into sleek, slick-looking packages. New products for professional business presentation can draw more than a second glance.

Samsung’s new SPP310MEMX is a case in point. It’s actually called a ‘Pocket Imager’ as much as a projector, as it represents the new trend in presentation technology towards portable, battery-operated products. It measures barely five by two by four inches, length to height to depth.

The Pocket Imager has what is called a “throw” of between 1.3 and 8. 2 feet. It will display a clean crisp picture at that range, and the image will be from 12. 5 to 63 inches wide (measured diagonally).

For a smart-looking device that comfortably fits in one hand, that’s not bad. Even with its internal, rechargeable battery, it weighs less than two pounds, so is easily transported and set-up in almost any environment.

Set up is even easier, when you consider no plug is required. The imager is rated to run up to two-and-a-half hours on one battery charge (enough for any presentation not designed to elicit sleep).

Connecting a notebook or PC to the imager requires only one standard connection.

Unfortunately, due to its small compact size, the Pocket Imager does not have a speaker built-in, so sound must be reproduced through an external sound system if needed. Pocket Imager costs around $750.