What to Watch for in 2010
Our editorial panel runs down the
trends that will break this year Page 4
help desk harmony
Your support crew is the face of IT to
most of the company Page 15
VOiCe OF THe i. T. COMMUni T Y I www.itworldcanada.com www.itbusiness.ca facebook group: “computerworld canada connects”
first look
The launch of the google-branded
Nexus One smart phone Page 16
January 26, 2010
volume 26, number 1
$2.50/COpY
Senate bIll S- 4
tIghtenS nooSe
on IdentIty thIeveS
new legislation makes early-stage identity theft activity
a crime under three new
offences pAGe 3
MIcroSoft, hP InveSt
$250M to Integrate
technology StackS
the cloud-driven effort over
the next three years makes the
most integrated stack in the
industry, the companies claim
pAGe 6
demand for iT professionals grew in the last quarter.
Our guide to the jobs in demand, what they pay,
and the skills you need to get them page 12
SlaShIng deSktoP
coStS wIth vIrtual
InfraStructure
an Indiana school district
will spend about $18,000
to reduce desktop costs by
$60,000 a year with thin
clients pAGe 8
dot-ca rewrIte pAGe 9
SuPerPhone pAGe 11
no SatISfactIon pAGe 13
ItoIlet pAGe 18
CATA wants security czar
By Kathleen Lau
n U.S. preSiden T Barack
Obama’s appointment last
December of a cyber security co-ordinator should be
mirrored by the Canadian
government if it wants to raise
awareness of cyber security and
leverage the security expertise
that exists in Canada, according to the Canadian Advanced
Technology Alliance.
Howard A. Schmidt was
named to the White House job
on Dec. 22 and is tasked with
creating a U.S. network security strategy that will ensure a
unified response to incidents,
build partnerships between
government and businesses,
encourage new technologies and
raise security awareness.
Canada, on the other hand,
lacks a centralized effort to
raise awareness and advance
what is a solid base of security
knowledge in the IT industry,
said Kevin Wennekes, Ottawa-
based CATA Alliance’s vice-president of research.
“There are companies doing
wonderful things pretty much in
isolation,” said Wennekes. “[It’s]
a timely reminder given the U.S.
has moved forward and that
Canada should move forward on
this as well,” said Wennekes.
As with the private sector,
the government, too, has
built a large community of IT
specialists.
Continued on page 7
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